We know you may have lots questions about Coronavirus (COVID-19) and may feel unsure if this is really the best time to book an adventure.
First off, rest assured that we have no intentions of charging you for an adventure that you for any reason whatsoever do not wish to take part in. We offer a full refund of your deposit 2 weeks prior to your trip.
Despite what the news may make it feel right now, COVID-19, just like SARS, Ebola and Zika before it, will abate – hopefully sooner than later. The situation is changing all the time, if Sweden becomes widely affected by COVID-19, know that you are in good hands and we’ll keep you up-to-date.
As with any event that impacts tourism, we know that it’s always the adventurers – yup, that’s you! – who are the most resilient and always the first to help the industry recover, recoup and rebuild. We hope that the adventurous community will keep on exploring where and when it’s safe to do so. By joining an adventure with us you are supporting a small locally owned business and our rural economy, and helping protect our precious natural environment, just by being there.
Our trips take you away to a remote place well away from crowds. It’s rather when getting to us you will come into contact with people. Please see information from the FCO, Swedish Ministry of Foreign Affairs and World Health Organisation below.
We are monitoring the Coronavirus situation closely, following legitimate sources such as:
World Health Organisation (WHO)
Foreign and Commonwealth Office (FCO)
Centre for Disease Control and Prevention in Sweden
Since many of our travellers come from the UK, and there are many British and Commonwealth residents living throughout the world, we are following the FCO recommendations and warnings in regard to travelling to Sweden. If your country’s centre for disease control and prevention issues a warning against travelling to Sweden, we will of course follow the same procedures as for FCO warnings. As of the 18th March 2020, FCO is advising against non-essential travel abroad for the next 30 days:
“This change in travel advice reflects the pace at which other countries are either closing their borders or implementing restrictive measures in response to the global coronavirus pandemic. Often there is little or no notice when countries take these steps and restrictions are also being imposed in areas where no cases of coronavirus have yet been reported. They are therefore very difficult to predict.”
As of March 14th, the Swedish Ministry of Foreign Affairs is advising Swedes against travelling abroad, in effect until April 14th.
Is my money safe if I’ve got a trip booked, or am about to book one?
As mentioned above, we offer a refund of your deposit until 2 weeks prior to your adventure. No questions asked. Note that this refund will be issued 15 days prior to your booked start date.
Cancelling your trip less than 2 weeks prior to departure
You are protected under the Package Travel Regulations. In non-legal speak this basically means that should the FCO or other authority advise against ‘all but essential travel’ to Sweden and your trip is subsequently cancelled, we will offer an option to postpone or a full refund.
We also hold insolvency protection to cover refund and repatriation costs in the unlikely event of our financial failure before or during your trip. We’ve been in business for 16 years and can weather the storm, but still good to know.
Can I postpone my trip?
You can always choose to pospone your trip instead of requesting a refund up until 2 weeks prior to your departure. If it’s less than 2 weeks before your trip and the FCO or other authority does not advise against travel, your trip is going ahead as planned.
What happens if my flights are cancelled but the trip is still going ahead?
First of all you should contact the airline to confirm the options available to you, including alternative flights and/or refunds. From our end, if your flight is cancelled, we will refund your trip even if it’s less than 2 weeks prior.
Do I have to pay my balance or can I wait and see what happens?
We charge a deposit of 1,000 SEK per person when booking, and we will issue a refund should you choose to cancel your trip for any reasons whatsoever up until 2 weeks prior to your trip. Your outstanding balance isn’t due until 2 weeks prior to your adventure anyways.
What happens if FCO or other authority advises against travel during my adventure?
Official advice from the FCO in this scenario is: if you are able to leave, you should do so. We will facilitate leaving as soon as possible and keep you and your emergency contacts informed of the situation.
You should also contact your travel insurance provider to confirm your options.
Should I buy travel insurance?
You should also always take out comprehensive travel and medical insurance as soon as you book. We like World Nomads, but there are countless other options available. The coverage available to you in the event of coronavirus related problems will depend on the insurer and your individual circumstances, so do contact the insurer if you have queries.
WHO recommendations for international travel
WHO declared the COVID-19 outbreak a pandemic on March 11. They remain adamant that the best way to protect ourselves and our societies is not sweeping containment measures like travel restrictions and isolation of whole cities. Such measures can be effective very soon after an outbreak, but should be short in duration. Their advice to all countries is to be vigilant on a local level: inform about personal hygiene, social distancing, find cases by testing those showing symptoms, isolate those patients and track people they have been in contact with and isolate them also.
This is a direct qoute from the WHO website. You can read more here: WHO Travel Advice
WHO continues to advise against the application of travel or trade restrictions to countries experiencing COVID-19 outbreaks.
In general, evidence shows that restricting the movement of people and goods during public health emergencies is ineffective in most situations and may divert resources from other interventions. Furthermore, restrictions may interrupt needed aid and technical support, may disrupt businesses, and may have negative social and economic effects on the affected countries. However, in certain circumstances, measures that restrict the movement of people may prove temporarily useful, such as in settings with few international connections and limited response capacities.
Travel measures that significantly interfere with international traffic may only be justified at the beginning of an outbreak, as they may allow countries to gain time, even if only a few days, to rapidly implement effective preparedness measures. Such restrictions must be based on a careful risk assessment, be proportionate to the public health risk, be short in duration, and be reconsidered regularly as the situation evolves.
Travel bans to affected areas or denial of entry to passengers coming from affected areas are usually not effective in preventing the importation of cases but may have a significant economic and social impact. Since WHO declaration of a public health emergency of international concern in relation to COVID-19, and as of 27 February, 38 countries have reported to WHO additional health measures that significantly interfere with international traffic in relation to travel to and from China or other countries, ranging from denial of entry of passengers, visa restrictions or quarantine for returning travellers. Several countries that denied entry of travellers or who have suspended the flights to and from China or other affected countries, are now reporting cases of COVID-19.
Temperature screening alone, at exit or entry, is not an effective way to stop international spread, since infected individuals may be in incubation period, may not express apparent symptoms early on in the course of the disease, or may dissimulate fever through the use of antipyretics; in addition, such measures require substantial investments for what may bear little benefits. It is more effective to provide prevention recommendation messages to travellers and to collect health declarations at arrival, with travellers’ contact details, to allow for a proper risk assessment and a possible contact tracing of incoming travellers.
Recommendations for international travellers
General recommendations for personal hygiene, cough etiquette and keeping a distance of at least one metre from persons showing symptoms remain particularly important for all travellers. These include:
- Perform hand hygiene frequently, particularly after contact with respiratory secretions. Hand hygiene includes either cleaning hands with soap and water or with an alcohol-based hand rub. Alcohol-based hand rubs are preferred if hands are not visibly soiled; wash hands with soap and water when they are visibly soiled;
- Cover your nose and mouth with a flexed elbow or paper tissue when coughing or sneezing and disposing immediately of the tissue and performing hand hygiene;
- Refrain from touching mouth and nose;
- A medical mask is not required if exhibiting no symptoms, as there is no evidence that wearing a mask – of any type – protects non-sick persons. However, in some cultures, masks may be commonly worn. If masks are to be worn, it is critical to follow best practices on how to wear, remove and dispose of them and on hand hygiene after removal).
We’re here to help!
If you have any further questions about booking with us and how Coronavirus may affect this, please contact us at firstname.lastname@example.org